Q1: Are you factory or trading company?
A: We are OEM factory located in D-Building, Nongmin industrial Park, Tian tangwei, Fenggang, Dongguan, Guangdong, China, which have more than 16 years experience in the printing and packaging box.
Q2: What's your main products?
A: We're specialized in the customization of skincare, cosmetic and rigid gift box packaging.
We can make all boxes as per your requested, including the box structure,size,printing color,quantity and inlay according to your products.
Q3: How long will I receive an inquiry reply?
A: We usually quote within 24 hours after we get your inquiry. If you're urgent to prices, please call us directly to ask for help.The photo number is in the top of our website, so that we can reply you priority.
Q4: What's your mini order quantity?
A: In usual, our MOQ for gift box is 500pcs, 1000pcs for paper box and small size box.
Q5: How soon can we get a sample? How about the mass production ?
A: The sample production period about 3-5 days after you confirm the order. The lead time for mass production based on your orders quantity, finishing, etc., usually 7~15 working days is enough.
Q6: How to start the mass production?
A: We start the production once we receive the 50% deposit.The remaining balance pay at once boxes finished.
Q7: Can you design for me ?
A: YES, we can do it. We have a professional designing team which having rich experience in printing and packaging for years. Just tell me your idea and we will help to carry out your ideas into perfect products.
Q8: When we create the artwork, what kind of format is available for printing?
A: PDF, CDR, AI, PSD is acceptable.
Q9: What's the methods of payment?
A: Normally,we make the order link via Alibaba both sample and mass production.Also accepted TT,PayPal,Western Union, LC.etc.
Q10: How to ensure product quality?
A:We have advanced equipment and maintaining on time every day to ensure good printing and cutting quality, and also a professional quality inspection team to ensure that each shipment is qualified.
Q11: How do you ship after finished production?
A: We'll help you seek for the shipment ways and cost based on the packing list for your reference.Such as by air (DHL,Fedex,UPS,directly line), by railway, sea and so on. Then you choose one way is convenient for you.
Q12:What is your terms of delivery?
A: We accept EXW, FOB, CFR, DDU, DDP, Door to Door.
Q13:) To get an accurate quotation,what's the details need provide?
A:1)Packaging design or the photo of box structure reference
2)Dimension(length,width and height)
4)Printing color and the requirements on the process(We can recommend)
Q14:)Why the price of gift box is higher
A:1) Material: The material of gift box used is rigid cardboard, the cost is much higher than singer paper.
2)Structure: The structure of gift box is more complicated which is made of two or more accessories in generally.
3)Process: The process of gift box is more,especially the handmade process.
Q15:)What is the most expensive process of the gift box? How many boxes we order to make cheaper?
A: The forming box process, Because boxes need to be formed by handmade if less than 5000 pieces boxes, as result the manual cost is higher. If over 5000 pieces, we can use fully automatic equipment to form, then the cost will be much lower.
Q16:)Does the price of Tonton printing& packaging have an advantage in the industry?
A: We're specialized in high-quality packaging box.Our price is at a medium level in the industry, but the quality must be top level.
Q17:) Why some manufacturers offer high quotation, while others offer low?
A: There are many kinds of packaging materials of different thickness. The quotation from different manufacturers may have different solutions and quality standard. Higher quality standard may cause higher production cost. The lower price can’t make good products.
Q18:)How can I get the packaging within my budget?
A:Please kindly provide the product information, market positioning, consumer groups and budget, then we will free provide the suitable packaging solution for you.
Q19:)How to reduce the cost?
A:1)Change the package plan
2)Increase the purchase quantity
Q20 :) What are the preferential items in Tonton Printing & Packaging?
A: 1) Free provide package solution
2) Free design of packaging structure
3) Confirm order firstly then to get free pre-production sample
Q21 :) What else can Tonton Printing & Packaging do for customers?
A: 1) Procurement of auxiliary materials such as plastic inner trays, cartons, plastic bags, etc.
2) Visualize the production process and actively share all the dynamics in the production process to customers
Q22 :) How does Tonton Printing & Packaging ensure quality?
A: 1) Provide accurate pre-production sample confirmed by customer to the production department
2) Strict incoming inspection and process control
3) Full inspection then make shipment
4)All defective product caused by our factory will be free replenished and shipped to the destination
Q: Your company's custom printing products really have no MOQ?
A: Yes, because we have a flexible supply chain, So accept printing customization with no moq, In addition to, the needs of special shape to make the mold products, such as circular cardboard boxes and other special cases, The conventional cardboard gift box is basically have no minimum quantity,1 product from customization.
Q: Why are you able to make a small batch of printing and packaging products customization?
A: Tonton print has 3 set of epson digital proof printing, 2 set of automatic computer cutting
machine, etc., rapidly produce samples with the equipment, also has automatic cardboard gift
box paste production line, as well as experienced, skilled production team, So we can be flexible, fast processing of a variety of quantities and various types of packaging box custom printing.
Q: What's your MOQ for paper box?
A: We have 500pcs order for our products, so you could place order without thinking about the MOQ.
Q: What is the product size?
A: The products are customizable, we would like to make the size you want according to your
requirement, no matter it is gift box, packaging box or cosmetic box, so please kindly let us know, what size will your requirement? If you no idea of box size, we can suggest size to you also.
Q: Can you make a design for me within 15 days since the order has been confirmed ?
A: According to your requirement, we can add your company logo, website, phone umber or your ideas...on box .And you could choose the color you prefer, .our professional designer will do the design work for you.
Q:What is the delivery time?
A:We will arrange the shipment in 15 working days after the order confirmed .
Q: Can I get a sample?
A: Yes, of course you could get a sample. You could place a sample order directly on the alibaba website or send us an inquiry to ask about the sample issues.
Add: Building D, Farmer Industrial City, Tiangwei Village, Fenggang Town, Dongguan, Guangdong, China